PRIVACY POLICY
We are dedicated to protecting your privacy at all times and we will only use information we collect from you in accordance with the Data Protection Act of 1998. The information we collect from you is used to process your order correctly and to offer you the best service possible. The only other use of data is to prevent any fraudulent transactions. When you register for our newsletter you agree to our terms and conditions and you can be safe in the knowledge that we will not share your personal information with any third parties.
All your information on our website is protected by SSL. We do not hold your credit card details, this all goes through PayPal who have extensive security as one of the leading internet payment gateways.
When you register with us you will be asked for contact details. We will store this information on our secure computers and we will use it to fulfil our agreement with you.
We may also use this information to administer our web services. It may also be used to enable us to review, develop and improve the service we offer you, and to enable us to provide you with information we deem relevant.
We would like to inform you by email about products we think may be of interest to you. You have the right to opt out of this at anytime either by unsubscribing from our newsletters or by emailing us at isla@isladirect.co.uk and we will take your name off our mailing list.
To improve the website we may gather information about your usage of the site, including your domain name and IP address, operating system, browser and the site you visited prior to ours.
You have the right to see all personal data we keep about you (in accordance with the Data Protection Act). We would need a written request and the payment of a fee to cover our costs. If you believe any of the information we hold on you to be incorrect please contact us at isla@isladirect.co.uk or at our address, 4B The Colonnade, Buxton, Derbyshire SK17 6AL.
We will ensure that we take all reasonable steps to protect your personal data at all times. However due to the nature of the internet we cannot guarantee the security of any information you disclose online. By using this site you accept the risks involved of providing personal information and purchasing online and we will not be held liable for any breach of security unless it is due to negligence on our part.
COOKIES
We use cookies on our site, these are tiny text files which are stored on your computer when you visit most websites. They are pieces of information which are used to improve website services. We also use them to keep track of what you have in your basket and to remember you when you return to our site. To purchase items on our site you must enable cookies on your browser. You can still browse the site if you have disabled cookies but you are unable to purchase anything. We do have agreements with a few carefully selected providers, like Google who may set cookies when you visit our site.
GOOGLE ANALYTICS
(Cookie names: _utma _utmb _utmc _utmz). These cookies are used to collect information about how visitors use our site. We use this information to compile reports and this helps us improve our site. All information collected by these cookies is in an anonymous form including the number of visitors, where the visitors have come to the site from and which pages they visited. For more information please see the Google Privacy Policy.
Google Maps use cookies NNID PREF.